Q: Can I take advantage of this offer of 50% off morning home delivery?

This is a special introductory offer for new subscribers only.

Q: How do I check the status of my home delivery account or suspend delivery temporarily?

A: For fastest service, you can manage your account online. Click here to login, or to sign up. You can also contact Customer Service at 1-800-698-NEWS (1-800-698-6397).

Q: I forgot my username and/or password?

A: Click here and select 'sign in.' This will take you to a page where you can click a link to have your username and/or password e-mailed to you.

Q: What time is the paper usually delivered?

A: In most of our home delivery areas, your paper should be delivered by 7 a.m. Monday through Friday and by 8 a.m. on Saturday and Sunday.

Q: What should I do if my paper is late, wet, damaged, or not delivered at all?

A: You can click here to report the delivery problem on our website. Please log in or sign up to use the website. You can also call 1-800-698-NEWS (1-800-698-6397) to report the problem. We ask that you please contact us by 9 a.m. during the week and by 10 a.m. on weekends if there is a problem with delivery.

Q: How do I suspend home delivery while I am on vacation?

A: You can click here to request a temporary suspension of delivery. Please log in or sign up to use the website. While you're on vacation, you have the option to donate your credits to the Newspaper in Education program or receive credit. You can also call 1-800-698-NEWS (1-800-698-6397) and use our automated system to enter your vacation stop.

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